Starry Night Ranch Terms and Conditions

 

Check-in/out policy: Check-in time is between 2 PM and 8 PM. Later arrivals can be arranged with prior notice. Check out time is 11 AM. Note that we are unable to accommodate early arrivals or late departures unless it has previously been approved by management.

Cancellation Policy: Should you wish to cancel or change your reservation for any reason we require at least 7 days of advanced notice. We will refund your deposit less a service charge of 10%. Cancellations made within the 7 day period will be charged the deposit amount. We are a small inn and cancellations affect us dramatically. If you have any concerns about possibly having to cancel, we recommend inexpensive trip cancellation insurance.

Deposit Policy: To guarantee your reservation a deposit of one-night stay is required for a stay of two or more nights. A 100% deposit is also required for one-night stays. The balance due at checkout may be paid by cash or credit card.

Smoking Policy: We have a no smoking policy. Guests who smoke in their rooms will be asked to check out immediately and a $250 charge will be assessed to the credit card on file. This amount is to cover the cleaning charges incurred in rendering the room smoke free for subsequent guests.

Acceptable Payment Options: Reservations must be held with a valid credit card (Visa, American Express or MasterCard). The balance may be paid with either a valid credit card, traveler's checks or cash.

Pets Policy: Guest Dogs and Horses can come to visit. We have a resident dog and cat. We welcome guest dogs in the Cowboy Cabin and horses enjoy a loafing shed and large paddock. If you are bringing a horse you must provide the food and hay. Sorry, ours is the only cat allowed.

Children: Families are welcome in our lodge and in the Cowboy Cabin.  Please be aware, however, that the Anasazi Room has a maximum occupancy of 2 adults plus a child under 2 (if you bring his/her own bed.)  The Mesa Verde Room can accommodate up to 4 adults/children in a queen bed and a twin day bed with twin trundle bed.